Privacy Policy

Last Updated: July 9th, 2025

Welcome to Soulfully Soph Wellness (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website: [www.SoulfullySophWellness.com] (“Website”), use our services, or otherwise engage with our content.

By using this Website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide Voluntarily

  • Contact Forms & Email Signups: Name, email address, and any information you choose to share.

  • Consultation or Program Sign-Up: Health goals, history, intake responses, and preferences.

  • Purchases: Billing information (processed securely via third-party platforms).

b. Automatically Collected Information

We may automatically collect data via cookies, pixels, or third-party analytics tools:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

  • Referral source

  • Device information

c. Functional Lab Testing

If you participate in lab-based coaching packages, we may collect health-related data strictly for educational and coaching purposes. All health data shared is confidential and used only to guide your wellness protocol.

2. How We Use Your Information

We use your information to:

  • Communicate with you (email, responses to inquiries)

  • Provide and improve our services

  • Send newsletters, updates, and promotional content (you can unsubscribe at any time)

  • Deliver personalized content and offerings

  • Analyze site usage and improve performance

  • Comply with legal and contractual obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g., email marketing platforms, payment processors, lab test companies) to deliver our services

  • Analytics tools like Google Analytics or Meta Pixel for website performance

  • Legal or safety requirements, if required by law or to protect rights, safety, or prevent fraud

All third-party partners are required to safeguard your information and only use it for intended purposes.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, understand traffic patterns, and offer relevant content. You may adjust your browser settings to decline cookies, but this may affect site functionality.

We also use tracking pixels (such as Meta/Facebook Pixel) to monitor ad performance and retarget content.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your personal information

  • Object to or restrict processing

  • Opt out of marketing communications

To exercise any of these rights, contact us at: hello@soulfullysophwellness.com

6. Data Security

We take appropriate technical and organizational measures to protect your data, including secure platforms, encryption where applicable, and limited access controls. However, no system can guarantee 100% security, so you provide information at your own risk.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have received information from a child, please contact us immediately.

8. Third-Party Links

Our Website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies separately.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review it periodically.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Soulfully Soph Wellness
San Diego, CA (virtual business)
📧 soulfullysophwellness@gmail.com
🌐 www.SoulfullySophWellness.com